Typical Scenarios

Caroline Barrington

a busy working woman with cystitis symptoms

  • 07:00 - Caroline wakes with cystitis symptoms.
  • 07:15 - She logs on to GP at Home.
  • 07:30 - GP at Home replies with symptomatic advice and instructions on what to do.
  • 08:30 - Caroline collects sterile container from nearest pharmacy on way to work.
  • 09:00 - Once at work, she provides a specimen. GP at Home arrange for it to be collected and couriered to lab and for antibiotics delivered to Caroline at work.
  • 09:15 - Just 2 ½ hours after feeling unwell, Caroline starts her antibiotics and is on the road to recovery.

Receiving treatment early and efficiently meant she didn’t have to take time off work and miss a key meeting.

48 hours later, she receives a follow up reply with the results of her urine test.

Kirsty Selby

gap year student

  • Kirsty’s mum, who has family membership, contacts GP at Home regarding her daughter who is soon to travel through South America on her Gap Year.
  • Kirsty attends 92 Harley Street to discuss her itinerary and medical history in detail so that relevant advice regarding travel vaccinations can be given and prescriptions for any medications needed can be issued.
  • Kirsty takes away her personalised travel pack and is signed up to use GP at Home from anywhere in the world for the duration of her travel.

Steve Bond

middle-aged man returning from ski holiday with sore knee

  • 6pm Saturday - Steve contacts GP at Home with symptoms of a sore knee. GP at Home takes full history and gives symptomatic advice.
  • 8am Wednesday - Steve’s symptoms don’t improve so he gets back in touch.
  • Later that day GP at Home arranges investigation with MRI at convenient private hospital.
  • Next day GP at Home arranges appointment for Steve to see a leading orthopaedic surgeon.